HERE TO HELP
Support
Questions, feedback, or trouble with a quest? Email hobbieness@hotmail.com.
Quest progress and projects
You can try quests without an account; your steps, notes, and drafts stay in the browser you use. With a verified account, steps, notes, XP, and the original work submitted for XP also save to your account. Other projects and later edits remain browser-only. Download a backup from My showcase before clearing browser data or switching devices. Restore backup replaces what is saved in that browser. If an unsynced draft is lost from both the browser and its backup, we cannot recover it.
Sign-in help
Use the password reset link on the sign-in screen if you forget your Quest password. It is separate from the Google account used to manage the website. If you cannot find a verification email, check your spam folder or use Resend verification in the account panel. For account deletion or a copy of your saved data, email hobbieness@hotmail.com from your account address.
Quest Plus
The course outlines are free to explore. Full lessons and course XP require an active Quest Plus subscription and a verified account. Quest Plus is sold by JEM Automation Limited trading as Hobbieness (company number 11903767). It is £10 per month when live checkout is open, billed monthly until you cancel. Eligible first-time subscribers may be offered seven days free with a card; the Membership page and Stripe checkout show the current offer and exact first charge date before confirmation. Existing subscriptions are unchanged. Members can open Manage membership from the Membership page to see billing details or cancel online through Stripe. If you cancel at the end of a paid period, course access continues until the date Stripe shows. For a billing question or refund request, email hobbieness@hotmail.com. If you previously joined the email list, you can ask to leave it by emailing hobbieness@hotmail.com.